Last updated: August 20, 2026
Who we are
Xcellent Taekwondo Center operates this website and provides martial arts and fitness programs at 6501 W 127th St, Palos Heights, IL 60463. In this policy, “we,” “us,” and “our” refer to Xcellent Taekwondo Center.
Information you provide
When you submit our contact or first-class request form, we collect the information you choose to provide, which may include:
- Your name
- Email address
- Phone number
- The program that interests you
- Your goals, questions, or other message content
We use this information to respond to your request, answer questions, discuss classes, and provide related customer service. Form submissions are sent to our business email account.
Information collected automatically
Essential website information
Our website and hosting provider may process technical information needed to deliver and secure the site, such as IP address, browser type, device type, requested pages, request times, and server log information. WordPress may also use essential cookies for administrators and other logged-in users.
Google Analytics
If you select “Accept Analytics” in our cookie banner, we use Google Analytics 4 to understand general website usage. Google Analytics may process information such as pages viewed, interactions, approximate location derived from IP address, referring page, browser, device, and analytics identifiers.
Google Analytics does not load through this theme unless you consent. We disable advertising personalization signals in our Analytics configuration. Google may process Analytics data under its own terms and privacy practices.
How we use information
- To respond to inquiries and class requests
- To operate, maintain, troubleshoot, and secure the website
- To understand website performance and improve content when Analytics consent is provided
- To comply with legal obligations and protect our rights when reasonably necessary
How information is shared
We do not sell personal information. We may share or process information with service providers that help us operate the website and communicate with you, including our website host, email provider, and—when you consent—Google Analytics. We may also disclose information when required by law or when reasonably necessary to protect safety, rights, or property.
Data retention
We retain inquiry information only for as long as reasonably necessary to respond, provide customer service, maintain appropriate business records, and meet legal obligations. Server logs are retained according to our hosting provider’s settings. Analytics information is retained according to the retention settings in our Google Analytics account.
Children’s privacy
Our programs serve children, but this website is intended for parents, guardians, and adults seeking information. We do not knowingly request that children submit personal information without a parent or guardian. A parent or guardian who believes a child submitted information may contact us to request its removal.
Your choices
You may reject Analytics cookies when the banner appears or change your choice at any time through the “Cookie Settings” button. You may also contact us to request access to, correction of, or deletion of personal information you submitted, subject to applicable legal and recordkeeping requirements.
For details about website cookies, read our Cookie Policy.
Security
We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage method can be guaranteed to be completely secure.
Third-party links
Our website may link to third-party services such as Google Maps or Google search results. Their privacy practices are governed by their own policies, not this policy.
Policy changes
We may update this policy when our website practices or services change. The revised date above identifies the latest version.
Contact us
Xcellent Taekwondo Center6501 W 127th St
Palos Heights, IL 60463
Phone: (773) 322-6473
Email: xcellenttkd@gmail.com